TechScope is the trading name of myself, Shaun Williams, the sole trader.

It's designed to seek out and fill the niche of the type of technical computer services normally out of reach to many, either because the cost of engaging larger companies is prohibitive, or, until now, such a specifically-targeted service has been non-existent. Often the services available are too entrenched in cumbersome corporate entities, or they are not personal enough to fully understand, and pay attention to, the knock-on effects that come with computer-related problems. Aimed at the domestic user, and the small businesses and other organisations which are too busy or too small to dedicate time and effort to the IT in their possession, TechScope promises to be straight down the line, and to include the human factor in machine-based difficulties.

The whole context of your requirements is taken into full consideration. Problems are identified, related to each other where applicable, and an intelligent solution is devised which will allow you to realise that a particular hurdle has been overcome. The scope of my experience has developed that way. Projects I have worked on as an employee in a range of industries have generally involved issues that were not foreseen by the customers or by project management. I have learned lessons which are conspicuous by their absence in IT courses and books, though both have their place. And what drives me is a strange, but appreciated, desire to continue with this kind of learning. I'm an expert only because I refused to believe it. The open mind is one who wants to learn, and therefore knowledge retention is more effective when the lessons present themselves.

Think about the implications of this approach. You may have a rather mundane IT problem sitting in your office, or an idea without a square one, and you need a little help from someone who's been there before. Not necessarily in terms of the technical details, though this is very likely, but in looking at things in a way which draws upon a consolidated awareness of the potential issues and answers. Sceptical? You should be. This hasn't been tried before, to my knowledge. This is a new species, a new IT philosophy. And there may well be imitators, as there always are. But inspired solutions are best obtained from those who are inspired, not from those who go through the motions.

Although the scope of what's on offer seems to be quite wide for a single person to take on, I am only offering what I'm confident of providing in terms of skills and experience. The peripheral experience I've gained in other areas has been left out. By offering a range of services that have been consolidated in practise over the years, I am simply demonstrating the flexibility required to relate specific IT problems to one another. The technical scope of TechScope embodies a range of expertise, and suggests an appropriate focus of the tasks at hand.

My experience, however, is not purely technical. Effective communication is central to this new approach. For example, the tuition aspect draws upon over 5 years as a counsellor and advice worker for people with disabilities. This means that there will be a natural empathy for your own desire to get on, learn and make progress. Join that with a comprehension of the technological matters, and you have a way of getting the point of training in the learning areas on offer. You can learn to play a guitar by buying a book and working very hard. It will be adequate on occasion, and is better than having nothing at all to go on. But get yourself a tutor, learn the techniques and the theories, and then apply your creative tendencies, and you'll come up with something in a different league entirely. As a drummer, I can see the similarity. This attitude, I believe, can be transferred to all areas of IT, and to all types of people involved with IT. Being a whole new venture as from February 2005, my track record is generally undocumented, though look out for a CV in the near future, and some testimonials from those who still request my help. However, if you talk to us (that's me and my partner, Kate), you'll soon find that you're on the right track.