Latest News & Observations: 08/05/2008

~ Hi There! It's been absolutely ages since I've managed to even think about doing an update on here. The reason? Work, work, and more work - experiencing problems are an intrinsic part of computing, and often, these problems need a little bit (or a lot!) of help. It would be too easy for me to say, "I've seen it all before" - it certainly feels like it sometimes, but there are occasionally surprises here and there, maybe something that requires an inspired approach, an instinct or two, like some sort of DeTechTive. ;-) Sooner or later, we hunt down the culprit(s) and put things right.

TechScope is officially a success, and a genuine hit with the computer users of Worcestershire & Herefordshire. Now, with over 3 years of non-stop out-in-the-community fixing of this, that and nigh-on everything, it can safely be said that TechScope is firmly established and yes! - even well-known. It's been such hard work - very long hours for months and months - but be assured I remain totally committed to quality service and real customer satisfaction. This has been borne out by many people who have decided to come back time and again - troubleshooting, upgrades and new equipment purchases, software advice; you name it. And plenty of security checks and virus clean-ups.

Once bitten, twice shy? Generally speaking, that's true. But some have taken a little longer than expected to fully appreciate not only the need for a strong security configuration, but also a basic understanding of what it can do to maintain a safe system. It requires some input and effort. Automatic Updating and a Default Configuration of an Anti-Virus system and/or Firewall are aspects that are generally useful, but cannot always be relied upon. The latest virus may just be the one which quietly disables Auto-Update, and then you have a time bomb ticking, until the system slows to a crawl or takes a complete nose-dive. Therefore, seeing as you've paid out money for all this sophisticated software, why not investigate some of the Options that lie beneath the main façade? You may just spot something that makes sense and is worth trying. Of course, if it makes absolutely no sense, then probably best leave it alone, unless you also want to take a look at the Help File (Blimey! Who does that? - Hardly anyone, which is a shame, as they are generally untapped gold mines of information.) So, learn how to manually check for updates, whichever Internet Security package you use - it could just be a data saver, which means, ultimately, a money-saver.

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