11/06/2007 ~ Hello again from your Tech Savvy WhizzBloke ('Kid' would be pushing the bounds of credibility, as I'm sure those who know me would agree!) Remote Support continues to prove very popular and effective. So often I hear, "Wow! That's impressive, thanks!" and words to that effect. I realise some of you may have heard of 'Remote Assistance' as part of Windows XP, but this is so much more than that, and with our system you don't need XP to make use of it. It's by no means the bulk of my work, though! ~ I don't sit in my office all day waiting for someone to make that connection! Remote sessions are arranged like any appointment, and most appointments still mean visiting your office or home to wrestle with (oft-dusty*) cables and deal with physical devices in a very hands-on manner. Security issues continue to dominate much of the work. Spam Email is as relentless as ever, and at least a major nuisance factor, if not a direct threat to system stability.

The security software suites available now should be able to cope effectively with spam, along with all the other modern security concerns such as privacy, firewall tasks, anti-virus/spyware, and parental control ~ shouldn't they? Ah, well, you'd have thought so. After all, consumers are paying enough for them. Unfortunately, this isn't always the case. The security software available these days seems to have grown like some bulky, untamed beast, perhaps trying to do too much with too few resources. How can you tame the beast and let it work for you instead of against you? There are ways and means ~ tweaks and tips that can make all the difference.

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